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Welcome to the 7 Melons help section

New to 7 Melons? Verify your account and receive CHF 15 bonus and 50 freespins!

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  1. 7 Melons Support
  2. Account and General

Account and General

Account verification

  • How long does a verification take?
  • What is a provisional account?
  • When must the account be verified?
  • What documents are required for verification?
  • What is a proof of address?
  • What is a valid official ID?
See all 8 articles

Account General

  • How do I reopen my account?
  • Why can't I log in?
  • Why is my account blocked?
  • What do I do if I have forgotten whether I already have an account?
  • What do I do if I have forgotten my password?
  • Can I create another player account?
See all 17 articles

Technical

  • Why do the emails end up in spam?
  • Why am I not receiving emails from 7 Melons?
  • What do I do if I have technical problems?
  • Which browsers are supported?
  • Can I play on 7 Melons when I am abroad?
  • Is my data secure?
See all 7 articles
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