Account verification
- How long does a verification take?
- What is a provisional account?
- When must the account be verified?
- What documents are required for verification?
- What is a proof of address?
- What is a valid official ID?
Account General
- How do I reopen my account?
- Why can't I log in?
- Why is my account blocked?
- What do I do if I have forgotten whether I already have an account?
- What do I do if I have forgotten my password?
- Can I create another player account?
Technical
- Why do the emails end up in spam?
- Why am I not receiving emails from 7 Melons?
- What do I do if I have technical problems?
- Which browsers are supported?
- Can I play on 7 Melons when I am abroad?
- Is my data secure?