If you are experiencing technical problems, we recommend that you switch browsers. For optimal use, we recommend that you regularly clear your browser's cache and delete cookies.

It may also help to open a new browser window in "private" or "incognito" mode and continue playing there.

Last but not least, you still have the option of changing the device (PC, mobile phone, tablet) and the classic restart of the device on which you are having problems.

If you continue to have problems using our website or if a game has crashed, please contact our support. Ideally, you can send us a screenshot of the error message/problem directly, this usually helps us to solve the problem even faster for you.

Important: A black screen when opening a game can occur when one of your set limits for loss or bet is reached.