If you experience technical issues, we recommend using the 7 Melons App as your preferred option. The app provides an optimal way to use 7Melons.ch and continue playing games, even if you experience technical issues with your browser.

If you use 7Melons.ch through a browser and experience technical issues, we recommend switching to a different browser. For optimal use of our website, we also recommend regularly clearing your browser cache and deleting cookies.

It may also help to open a new browser window in «Private» or «Incognito» mode and continue playing there.

As a final option, you can also switch devices (PC, mobile phone or tablet) or restart the device on which the problem occurs.

If you continue to experience problems using our website or if a game has crashed, please contact our support team. Ideally, send us a screenshot of the error message directly. This usually helps us resolve the problem more quickly for you.

Important: A black screen when opening a game may occur if one of your self-imposed limits for losses or bets has been reached.