Logo
Submit a request
Sign in

Welcome to the 7 Melons help section

New to 7 Melons? Verify your account and receive CHF 15 bonus and 50 freespins!

Learn more!
  1. 7 Melons Support
  2. Responsible gaming

Responsible gaming

Limits

  • Why do I have to set a limit?
  • How can I change or delete my limits?
  • What is a loss limit?
  • What is a deposit limit?
  • What is a wager limit?
  • When does my limit reset?

Game bans

  • How long am I banned?
  • How can I have my ban lifted?
  • Why should I disclose my financial data?
  • What is a gambling ban?
  • Can I block individual games for me for a certain period of time?

Gambling addiction

  • Why do I only lose?
  • What is gambling addiction?
  • Am I at risk of addiction?
  • Which counselling centres are there?
  • How can I close my account if I have a problem gambling?
© 2021 Grand Casino Kursaal Bern AG - UID: CHE-101.071.322 - concession extension № 516-005/03-01
Deutsch (Schweiz) Français Italiano