How can I change my IBAN?
To change the IBAN stored in your player account, please send a corresponding message to support@7melons.ch and attach an appropriate document for this new bank account.
To ensure that your request can be processed as quickly as possible, please send us the upper part of a current bank statement (not older than 3 months).
The following information must be visible:
- Your name
- The IBAN
- Name/logo of the bank
- Date
You are welcome to redact balances and transactions, as we do not require this information to process your request. Once the document has been successfully verified, the change will be made and you will be able to request withdrawals to the new IBAN.
In accordance with Art. 50 of the Ordinance on Gambling, withdrawals may only be transferred to a Swiss payment account held in your name.